📌 Stage 5 · Quotes to Orders · Sales Pipeline CRM · Quote Register · 30–40 min
Every price promise in writing, with a clock on it
Learning goals
- Keep a quote register linked to opportunities by quote number
- Compute quote expiry as date plus a Settings-driven validity window
- Treat an expired quote as a follow-up trigger, not a dead end
Concepts
One row per quote
Eight quotes, QT-3001 through QT-3008, each tied to its opportunity number and carrying a description, an amount, a status, and - once accepted - the order it became. The status list is five words: Draft (writing it), Sent (out the door), Accepted (signed), Declined (rejected), Expired (the clock ran out). In this case: five Accepted, one Declined, two still Sent as of Jun 30, 2026.
The register does for quotes what the opportunity register does for deals: one flat table, filterable, countable, auditable. The quote number is the durable key - Orders will look up by it in Lesson 16.
=$C5+Settings!$C$7Expiry = quote date (C5: Mar 18, 2026) plus the validity window in Settings!C7 (30 days) = Apr 17, 2026. Date plus number is plain serial arithmetic - the same trick as NET 30.
💡 Tips:
- The validity window lives in Settings precisely so you can quote 14-day validity to retail accounts and 30-day to hotels by changing policy in one conversation - and one cell.
Expiry is a sales weapon
An expiry date converts a vague 'let us know' into a decision with a deadline. The two live quotes both expire in July: QT-3007 (Bluebird expansion, $9,600) on Jul 12 and QT-3008 (Harborview patio, $7,300) on Jul 26. A healthy habit: every Monday, filter Status = Sent and look at Expiry - anything inside ten days gets a call, not an email.
When a quote expires, the deal does not: renew it with a new quote row (new number, so the history survives) or reopen terms on the same opportunity. QT-3006, the bakery contract declined Apr 30 on price, is the cautionary tale - the opportunity stage moved to Lost and the quote register explains why in one row.
💡 Tips:
- Revisions get new quote numbers. Overwriting the amount on a Sent quote erases the price you actually promised - auditors and customers both remember.
Practice
Fixed case (Jan-Jun 2026, aging date Jun 30, 2026). Pale-green cells are formulas; white cells are typed entries. This lesson opens on Quotes.
- Scan the eight quotes — Rows 5-12. H5 is blank - you will type it. Notice column J: the five accepted quotes already name the sales order they became (SO-4001 through SO-4005).
- Type the expiry formula — Click H5 and type =$C5+Settings!$C$7 then Enter. QT-3001 (Mar 18, 2026) gets expiry Apr 17, 2026 - thirty days, driven from Settings.
- Cross-check a second expiry — H8 (QT-3004, the pour-over kit quoted Apr 14, 2026) shows May 14, 2026. Apr 14 plus 30 - same formula, same Settings cell.
- Census the statuses — Column I: five Accepted, one Declined (QT-3006), two Sent (QT-3007, QT-3008 - both expire in July, both worth a Monday call).
Online exercise
The spreadsheet below is editable — follow the practice steps right on this page. Steps that need ribbon menus should be done in your own Excel with the downloadable practice file.
Checklist
Work through each item; when every box passes, this lesson is done:
- ☐ H5 returned Apr 17, 2026 (QT-3001 + 30 days from Settings!C7)
- ☐ Verified H8 = May 14, 2026 and the status census of 5 Accepted / 1 Declined / 2 Sent
- ☐ Can explain why an expiring quote triggers a phone call and how revisions get new numbers